Privacy Policy
Effective Date: 1/1/2025
Down East Granite (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights related to that information when you visit https://downeastgranite.com.
Who We Are
Our website address is: https://downeastgranite.com.
What Personal Information We Collect
We collect personal information in the following ways:
- Contact Forms: Name, email address, and phone number submitted through our website.
- Google Analytics: General usage data such as IP address, browser type, and pages visited.
- Comments: When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
- Media Uploads: If you upload images to the website, avoid including location data (EXIF GPS), as visitors may be able to extract this data.
- Cookies: See the section below for details.
How We Use Your Personal Information
We use your information to:
- Respond to inquiries submitted via our website
- Improve our website performance and user experience
- Detect and prevent spam or abuse
We do not sell, rent, or lease your personal information to any third party.
SMS Privacy
If you opt in to receive SMS communications, we may send you messages related to your inquiry, such as appointment reminders or order updates.
- SMS consent is not shared with third parties or affiliates for marketing purposes.
Cookies
Our website uses cookies for the following purposes:
- Saving your name, email, and website if you leave a comment (for your convenience)
- Tracking website analytics and performance through Google Analytics
Cookies do not include any sensitive personal data and expire within set periods, typically up to one year.
Embedded Content from Other Websites
Some content on our site may include embedded material (e.g., videos, maps, or images). Embedded content from other websites behaves in the same way as if you visited the other website directly. These external sites may collect data about you, use cookies, or track your interaction with that content.
Who We Share Your Data With
We may share data with trusted service providers like Google Analytics to operate and improve our website. These services only receive information necessary for their specific role.
If you request a password reset (for admins), your IP address may be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically approve follow-up comments.
We do not offer user accounts to the public, so no user profile data is stored outside of comment history.
Your Rights
You can request to receive a file of the personal data we hold about you, or request that we delete any of your personal data we retain. This does not include any data we are obligated to keep for legal or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Contact Us
For questions about this policy or to make a data request, please contact us:
Phone: (717) 876-6874
Email: info@downeastfab.com
